These Terms of Use govern the terms and conditions relating to the use of the website www.vitalya.com.tr ('Site') operated by Vitalya Home Companionship and Social Support Services ('Vitalya'). By using the Site, you are deemed to have accepted these terms.

Important Notice: Vitalya is not a medical diagnosis, treatment or healthcare institution. The services offered are limited to individual companionship and social life support. No information or service provided through the Site constitutes or replaces medical advice or treatment.

1. Service Description

1.1. Scope of Services

Vitalya is an organization providing home companionship and social life support services to individuals. Our services are offered within the following scope:

Home companionship and escort services.
Social life support and assistance with daily activities.
Supporting individuals' participation in social life.
Support services aimed at improving quality of life.

1.2. Service Limitations

Vitalya does not provide the following services:

Medical diagnosis, examination or treatment services.
Nursing, medical or any healthcare profession services.
Drug therapy, prescription writing or medical intervention.
Psychological counseling or psychotherapy services.

You must consult authorized healthcare institutions for your medical needs.

2. Site Terms of Use

2.1. General Terms

By using the Site, you declare that you have read, understood and accepted these Terms of Use.
You undertake to use the Site only for lawful purposes and in accordance with these terms.
You declare that the information you submit through the Site is accurate, current and complete.
Minors under the age of 18 may use the Site with the consent of their legal guardian or custodian.

2.2. Site Functions

The Site is for informational and communication purposes only. There is no user account creation, login, payment or e-commerce functionality on the Site. The operations you can perform through the Site are as follows:

Obtaining information about Vitalya services.
Submitting a service request or inquiry through the contact form (name, phone, email, service selection, message).
Contacting us via telephone or WhatsApp.

2.3. Prohibited Uses

The following uses are strictly prohibited:

Engaging in activities that would damage, impede or disrupt the Site.
Attempting to circumvent or disable the Site's security mechanisms.
Preventing or restricting other users' use of the Site.
Submitting false, misleading or deceptive information.
Collecting data from the Site by automated means (scraping, crawling, etc.).
Using the Site for unlawful purposes.

3. Intellectual Property Rights

3.1. Copyrights

All content on the Site (including but not limited to texts, images, graphics, logos, designs, software, audio and video files) is the property of Vitalya and is protected under the Turkish Intellectual and Artistic Works Law No. 5846 and related legislation.

3.2. Usage Restrictions

Site content may not be copied, reproduced, distributed, published or used for commercial purposes without the prior written permission of Vitalya.
The Vitalya brand, logo and commercial visuals may not be used without permission.
Limited viewing and printing rights are reserved for personal and non-commercial use.

4. Limitation of Liability

4.1. Site Content

The information on the Site is for general informational purposes and does not constitute any commitment or guarantee.
Vitalya makes no express or implied warranty regarding the accuracy, currency or completeness of the Site content.
The information on the Site does not under any circumstances substitute medical advice.

4.2. Technical Liability

Vitalya does not guarantee that the Site will operate without interruption, error-free or securely.
Vitalya cannot be held liable for access interruptions that may occur due to technical failures, maintenance work or force majeure.
Vitalya is not responsible for the content of third-party websites linked from the Site.

4.3. Damage Liability

Vitalya cannot be held liable for any direct, indirect, incidental, special or consequential damages arising from the use or inability to use the Site. This limitation applies to the maximum extent permitted by law.

5. Right to Modify Services

Vitalya reserves the right to change the scope and conditions of its services without prior notice.
Content, design and features on the Site may be updated or changed at any time.
These Terms of Use may be updated when deemed necessary by Vitalya. Current terms are always published on this page.
Users are advised to check for changes regularly. Continuing to use the Site after changes constitutes acceptance of the updated terms.

6. Dispute Resolution

6.1. Applicable Law

These Terms of Use are subject to the laws of the Republic of Turkey and shall be interpreted in accordance with the laws of the Republic of Turkey.

6.2. Competent Court

Antalya Courts and Enforcement Offices shall have jurisdiction over the resolution of any dispute arising from or related to these Terms of Use.

6.3. Alternative Dispute Resolution

In case of a dispute, it is essential that the parties seek a resolution in good faith before resorting to legal proceedings. Your right to apply to consumer arbitration boards and consumer courts is reserved.

7. Legal Notices

Vitalya is not a healthcare institution and the services it provides are exclusively limited to companionship and social life support.
No statement on the Site may be or should be interpreted as medical diagnosis, treatment or health advice.
For health problems, you must consult authorized healthcare institutions and qualified healthcare professionals.
Vitalya does not provide services for medical emergencies. In case of emergency, please call the 112 Emergency Line.
If any provision of these Terms of Use is found to be invalid or unenforceable, it shall not affect the validity of the remaining provisions.

8. Contact

For questions regarding the Terms of Use, you may contact us through the following channels:

Company: Vitalya Home Companionship and Social Support Services
Address: Antalya, Turkey
Email: info@vitalya.com.tr
Phone: 0536 451 17 63
Web: www.vitalya.com.tr